Outlook Loading Profile Sorunu

2013 hang in loading profile

Outlook 2013 hang in loading profile

Contents [hide]

• 1 Environment:
• 2 Problem:
• 3 Troubleshoot task perform:
• 4  Solution: Disable the Hardware Acceleration
• 4.1 Like this:

Environment:

Microsoft Outlook 2013 (32-bit) running in Windows 7 (64-bit)

Problem:

Microsoft Outlook suddenly not working. Outlook hang in "Loading profile" stage. We was working previously.

Troubleshoot task perform:

Task performed	Result
Delete and recreate Outlook Profile	Outlook still hang
Launch Outlook with safe mode (Outlook /safe)	Successfully launch Outlook. Only a temporally solution.
Disable and remove all the Outlook add-in	Outlook still hang
Restart computer	Outlook still hang
Repair Microsoft Office	Outlook still hang
Remove and Re-install Microsoft Office 2013	It is working but the problem happen again after some time
Disable cache mode	Outlook still hang

 Solution: Disable the Hardware Acceleration

1. Modify registy by running "regedit"
2. Go to HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common
3. Create a new Key and name is as " Graphics"
4. Select Graphics key, right-click on the empty area in right panel and create a new DWORD (32-bit) value with name of "DisableHardwareAcceleration"
5. Enter value data as 1 for DisableHardwareAcceleration

DisableHardwareAcceleration

Outlook 2013 should work fine now.