Office Word cannot start the converter hatası için

A "Word cannot start the converter SSPDFCG_X64.cnv" message appears when launching Microsoft Word

Problem:

When launching Microsoft Word or performing the "Mail Merge" function within Microsoft Word, the following message appears:

• Word cannot start the converter SSPDFCG_X64.cnv

Cause:

This behavior can occur when the "SSPDFCG_X64.cnv" Converter file that PDF Converter Professional/Enterprise installs on a Windows 7 (64-bit) OS environment running Microsoft Word 2010 is missing or corrupt. However, it is not necessarily the converter file in use. When Word begins the their launch or merge operation, it validates the converter files found on the computer against their pointers in the registry. If there is a discrepancy, this error message is generated. For more information on this error, please see Microsoft KB: 243088
This also may happen when the 64bit version of PDF Converter Enterprise's text converter for Word (SSPDFCG_X64.cnv) is loaded by the 32bit version of Word. There is a separate 32bit file (SSPDFCG.cnv) for 32bit Word, so the following solution to rename the file will not effect any system process because this file is not needed in that specific environment.

Solution:

Please refer to the following solutions to correct this issue:

Solution #1: Rename the "SSPDFCG_X64.cnv" file:

1. Go to "C:\Program Files\Common Files\Microsoft Shared\TextConv" folder.
2. Rename "SSPDFCG_X64.cnv" to "SSPDFCG_X64.OLD".

Solution #2: Remove the "Text Converters" Key within the Windows Registry:

IMPORTANT: This article contains information about editing the Windows registry. Before editing the registry, make sure you understand how to restore it if a problem occurs. Follow the steps below to back up the registry.

1. Close eCopy PDF Pro Office and Microsoft Word.
2. Open the Registry Editor by clicking "Start > Run" (on Windows 7 and Windows Vista, click the "Start" button and place the cursor into the "Search" field).
3. Type in "regedit" without the quotes press Enter.
4. Export a backup copy of the Registry in case problems occur during the following procedures by clicking "File > Export".
5. Save this file to the Windows Desktop and name the file "backup". (Keep "backup" for a few days and if all is well, this file can be deleted.)
6. Navigate to the following registry key:
   • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Text Converters
7. Right-click on the "Text Converters" key and select "Delete".

Kaynak : http://nuance.custhelp.com/app/answers/detail/a_id/6639/~/a-word-cannot-start-the-converter-sspdfcg_x64.cnv-message-appears-when